Putting Profits Before Customers

Everybody has stood in front of a self-checkout system at a store and felt frustrated and overwhelmed. Although these devices were meant to make our lives easier, more often than not, they wind up creating new issues. There’s now even more justification to stay away from them.

Sylvain Charlebois, head of Dalhousie University’s Agri-Food Analytics Lab, claims that retailers mainly installed self-checkout devices to save labor expenses, without taking into account the needs of the customer. Customers haven’t liked these machines since they first arrived, in actuality.

Self-checkout devices have been actively invested in by companies such as Walmart and Target, who can replace cashiers and save up to sixty-six percent on labor expenditures. But research indicates that these devices frequently break down, necessitating human intervention to guarantee a seamless checkout procedure.

But self-checkout kiosks have a darker side as well. To increase their revenues, some stores have allegedly falsely accused innocent consumers of stealing or shoplifting. These retailers target gullible consumers and make them pay for fictitious “crimes” they never committed by citing self-checkout faults as justification.

Carrie Jernigan, a criminal defense lawyer, recently used TikTok to alert users to the risks associated with using self-checkout kiosks. She makes it clear in her film that big-box stores like Walmart would do anything it takes to pursue customers who may have unintentionally left an item in their basket or failed to pay for it. Even if your “offense” was an honest mistake, these firms will even send out a team of attorneys to sue you.

19-year-old Christian Burrows brings judges to tears with song about late brother

A 19 year old named Cristian walked in front of the judges and said he saw Ed Sheeran playing a show and wanted to be like him. Simon Cowell replied, “but you know with him it’s all about the songs?” Cristian replied, “I write songs myself” prompting Simon to ask, “Can we hear one of your songs?”. Slightly hesitantly, Cristian replies, “you can, yeah” and slowly added, “I’ve got a song that I wrote for my brother who passed away when I was only young”. Simon asked if he was sure he wanted to perform it and Cristian said, “I think I’m ready to.” He then showcased some of the most beautifully written lyrics heard in an audition leaving all the judges with a lump in their throat. Cristian’s heartfelt audition went on to receive over 14 million views as his authentic songwriting captured the hearts of millions. Watch video in comments below.

Talent shows are full of surprises and that is one of the reasons we get so addicted to them. We never know if that shy girl who’s trembling on the stage would be the next star, or if the boy who can’t wait to let his voice loose would get a pass for the next round. What we do know, however, is that some of the performances are so powerful they stay with us long after we see them.

When Christian Burrows took the stage of one of the most popular music talent shows, The X Factor, not many believed he would make many cry.

When Simon asked him what he prepared for them, Christian said he’d penned a song about the loss of his baby brother Nathan who passed away at just three months old.

“I’ve got a song that I wrote for my brother who passed away when I was only young,” he told Simon, who asked him if he was certain he wanted to perform such a personal and emotional song. Christian said he believed he was ready, but no one was prepared for what followed.

Image: Syco/Thames/Dymond

The lyrics of Thunder Buddy, which Christian performed in front of the entire nation, touched everyone’s heart.

Before his son saw the light of the day, Christian only performed it twice in his life; once for his mom and once for his dad.

He left the stage with four yeses and proud of his performance that left some of the judges in tears.

Image: Syco/Thames/Dymond

Following his appearance on the show, Christian spoke to Metro Online and shared the heartbreak his family suffered when his brother passed away. At the time, Christian was 2 and a half years old and although he doesn’t remember anything specifically, he said he couldn’t help but wonder what kind of relationship he and his late brother would have now.

You can see this young man’s performance in the video below.

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